Vitaline Customer Rules, Terms, Conditions and Disclaimer
Whilst a Vitaline member, you agree to follow only the healthy eating
diet plans provided by your Diet Adviser.
Slimming pills, slimming powders, injections, drugs, patches or
any other form of gimmick dieting is not permitted on Vitaline healthy
eating plans. If you are taking these, you will not be permitted to
continue the Vitaline Healthy Eating Course.
Your Vitaline membership entitles you to a full four week course,
which includes metabolic rate diets, hints, tips, recipes and all
the support and encouragement necessary, from your Diet Adviser, in
order to help you to lose weight, healthily.
Any member with a medical condition or taking tablets or medication,
MUST complete all details on our confidential questionnaire, when
enrolling, so that the appropriate diet can be sent. You must inform
your Diet Adviser if your medication changes whilst taking part on
the course. This is so that your diet can be adjusted accordingly.
Do not participate in any strenuous exercises. Walking, swimming
and the gentle exercises on your Vitaline chart are recommended.
Vitaline cannot take any responsibility if you do not follow your
healthy eating plans in accordance with instructions.
The Vitaline diet is a healthy eating plan, based on real food,
but as with anything connected to health, if you are not sure, please
consult your doctor before commencing the plan.
Once you enrol, your Diet Adviser will allocate time to prepare
your metabolic rate run-on diets. She is committed to help you in
every way possible to lose weight.
If you wish to make a complaint or cancel your membership, please
email or telephone the Vitaline Customer Services Department on enquiries@vitaline-slimming.com
- telephone +44 (0) 161 292 4918, stating the reason for your complaint.
We will always endeavour to rectify the complaint. If this is not
possible, a part refund of your enrolment fee will be made, less administration
charges.
Once you have enrolled, if you wish to suspend your course, until
a later date, perhaps holidays etc, this can be arranged, but, unfortunately,
refunds cannot be made part-way through a course.
